Frequently Asked Questions

Your burning TaxSolve questions, answered.

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About us

Where are you located?

Our headquarters is in Dallas, Texas. However, we can help you with your taxes no matter where in the U.S. you are, primarily over the phone and through our online portal.

The consultation

What happens during the consultation?

If you’ve filled out our brief survey, you’ll receive a call within a day from one of our tax advisors, who will walk you through some additional questions to determine if you’re a good fit for any of the IRS tax relief programs.

The tax investigation

How long does the tax investigation take?

The investigation typically takes 3-4 weeks, depending on how quickly we are able to get the results from the IRS.

Tax resolution

Can you guarantee results?

No one can guarantee that they’ll be able to secure a specific type of resolution — ultimately, the IRS makes those decisions.

However, our tax experts know how the IRS works and which strategies work best to plead your case, so you can trust that the resolution we offer you will be the best you can get.

Tax preparation

I haven’t filed in years (or ever). Can you help?

Yes, we specialize in filing multiple years.

Pricing and fees

What are my payment options?

We understand that finances are a concern for many of our clients, so we offer affordable, no-interest payment plans for our services.

Have more questions?

Schedule a free consultation to learn more about TaxSolve and our services.

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