Dawn’s Story
Overcoming hardship: How TaxSolve helped a client settle her tax debt for just $100
In January 2023, Dawn was in a desperate situation.
Not only was she facing a diagnosis of Stage 4 ovarian cancer, but she also owed $82,000 of tax debt on the student loans she’d taken out to pay for her doctoral degree in psychology.
As her medical bills continued to pile up, so did the past due IRS notices, and Dawn worried about how her husband Gregory would cope with the mounting debt when she inevitably passed away.
So when Dawn and Gregory — who was facing his own challenges as a military veteran with PTSD — saw an ad for TaxSolve on social media, they decided to reach out.
How We Did It
After hearing Dawn’s story, a TaxSolve advisor recommended that she undergo a tax investigation, a process that gives TaxSolve’s experts an in-depth look at a client’s situation in order to determine the best course of action in their case. Dawn agreed.
Through the tax investigation, TaxSolve’s team discovered that Dawn owed $82,381.40. After filing her tax return for 2022, Dawn’s federal and state refunds brought that total down to about $72,000, which was still a terrifyingly high amount for the couple.
After analyzing their situation, TaxSolve realized that Dawn was an excellent candidate for an offer in compromise (OIC), an IRS program allowing people to settle their tax debt for less than they owe. Dawn had actually tried to file an OIC on her own in the past and had been denied.
But TaxSolve was determined to try again.
The Final Result
Armed with their many years of expertise, the TaxSolve team prepared and submitted an OIC on Dawn’s behalf in March 2024. On June 17, 2024, the IRS accepted Dawn’s offer of only $100, a savings of 99.8%.
“It was more than we could ever have dreamed of,” Dawn said.
She praised TaxSolve’s team for helping her through the process, especially her client care representative, Geralyn.
“Everybody who worked with us was very understanding,” Dawn said. “(Geralyn) was by our side the whole way through.”
The entire process took one year and five months, but the outcome was worth every moment of waiting and hard work. Dawn’s story shows how much of a difference having expert tax help can make in getting your tax issue resolved.
Understanding Offer in Compromise (OIC)
An Offer in Compromise (OIC) is an IRS program that lets qualified taxpayers settle their tax debt for less than they owe. Whether or not you qualify depends on your ability to pay, as well as your income, expenses, and assets. It’s a complex process that often requires professional help to navigate successfully.
Our team of tax professionals has successfully supported numerous taxpayers in their battles against the IRS and come out victorious.
Get Help Professional Tax Help Today
If you’re struggling with tax debt or facing IRS issues, don’t hesitate to get in touch. Contact TaxSolve today to explore your options and turn your tax situation around.
Some information withheld and stock photo used to protect identity of client.
How we helped Dawn
Dawn used TaxSolve to reduce an $82,000 IRS debt to just $100 — giving her peace of mind during a difficult time.
Despite facing Stage 4 cancer, Dawn found the strength to fight back against overwhelming tax debt. With help from TaxSolve’s experts, she and her husband Gregory reduced what they owed by over 99%, giving them hope and financial relief when they needed it most.
Full Tax Investigation & Analysis
Offer in Compromise Filing & Support
IRS Refund Application Assistance
Dedicated Client Care from Start to Finish
$82,381
99.8% reduction
17 months
"It was more than we could ever have dreamed of. Everybody who worked with us was very understanding. Geralyn was by our side the whole way through."
Finding the right tax professional
begins with asking the right questions.
We’re here to help, no matter your tax issue, trust that TaxSolve is here to help.
Still have questions? Talk to a Tax Expert today.
- What is TaxSolve?
TaxSolve is a specialized team of tax professionals committed to resolving IRS and state tax issues. As innovators in the tax industry with over 50 years of combined experience, we are experts at resolving a wide range of tax problems, including:
- IRS and state tax issues
- Unpaid tax balances
- Unfiled tax returns
- Penalties and penalty relief issues
- Underreporter notices
- Business and payroll tax issues
- How much do TaxSolve services cost?
Our service costs vary based on the complexity of your situation. The first step is to get your IRS records, evaluate your situation, and provide a customized resolution plan according to your specific situation. The cost for this service varies but it’s an important first step in thoroughly understanding your unique situation and what options are available to you.
Once we have discussed your situation with you, we will propose one fee to resolve your entire situation. You have no obligation to purchase unless you accept our plan, and you can pay your fees over the time it takes us to complete your case. Your tax consultant can estimate how long your case will take and the fee structure for our services.
- How long will it take to resolve my case?
Resolution time for tax issues varies based on the complexity of the case. Straightforward matters take a few weeks, while intricate issues may take a year or more. To streamline the process, our team will file a power-of-attorney authorization with the IRS, allowing us to work directly on your behalf.
- What if I can’t afford to pay my back taxes?
When you owe back taxes, the IRS offers several options other than full payment. These include payment plans, extensions to pay, and hardship programs, such as not-collectible status and a tax settlement option called an Offer in Compromise. We will evaluate each option with you and get you the best option based on your circumstances.
- I received a notice or letter from the IRS. Can TaxSolve help me?
Absolutely. Our tax resolution experts review your notice, assess your situation and work with you on a plan to resolve your situation. Once you engage us for services, we get right to work with you and the IRS. Our tax resolution specialists stick with you from beginning to end.
- Can TaxSolve help reduce the amount I owe?
Each person’s circumstances are different. Our goal is to get you the best outcome available based on your circumstances. If you owe back taxes, we will review your unique situation for any potential relief.